Last Updated: September 1, 2026
Welcome to Avano Store. By accessing our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
Avano Store is an online store offering a variety of products to customers across Pakistan.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective when posted on this page.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and specifications are accurate.
However:
- Product colors may appear slightly different depending on your device or screen.
- Product images may differ slightly from the actual product.
- Product availability may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information.
3. Prices
All prices displayed on Avano Store are in Pakistani Rupees (PKR) unless otherwise stated.
Prices may change at any time without prior notice.
Any applicable delivery charges will be displayed during checkout before you place your order.
4. Orders
When placing an order, you agree to provide accurate and complete information, including:
- Full name
- Phone number
- Delivery address
- City
- Any other information required to process your order
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled.
Avano Store reserves the right to cancel or refuse an order due to:
- Product unavailability
- Incorrect pricing or product information
- Incorrect or incomplete customer information
- Suspicious or fraudulent activity
- Delivery limitations
- Other circumstances beyond our reasonable control
5. Cash on Delivery
Avano Store may offer Cash on Delivery (COD) as a payment option.
For COD orders:
- Payment must be made when the order is delivered.
- Customers should keep the required amount ready.
- We may contact customers by phone to confirm an order before dispatch.
- Repeated refusal or failure to receive confirmed COD orders may result in restrictions on future COD orders.
6. Delivery
We aim to dispatch and deliver orders within the estimated delivery time provided on our website or communicated to the customer.
Delivery times may vary depending on:
- Customer’s location
- Courier service
- Weather conditions
- Public holidays
- Road or transportation conditions
- Other circumstances beyond our reasonable control
Customers are responsible for providing a correct and complete delivery address and phone number.
Avano Store is not responsible for delays caused by incorrect customer information or circumstances beyond our reasonable control.
7. Delivery Charges
Delivery charges are calculated according to our current shipping rates and may depend on the weight, destination, and shipping method of the order.
The applicable delivery charges will be shown during checkout before the order is submitted.
8. Inspection at Delivery
Customers are encouraged to inspect their package at the time of delivery where possible.
If a package appears seriously damaged or tampered with, please inform the delivery person and contact Avano Store as soon as possible.
9. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Products may only be eligible for return, replacement, or refund when they meet the conditions specified in that policy.
Please contact us as soon as possible if you receive:
- A damaged product
- A defective product
- The wrong product
- An incomplete order
We may request photographs, videos, order information, or other evidence to verify the issue.
10. Order Cancellation
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
For COD orders, customers should contact Avano Store before refusing a parcel whenever possible.
11. Customer Accounts
Customers may create an account on our website.
You are responsible for keeping your account information secure and for activities performed through your account.
You must provide accurate information when creating an account.
12. Website Use
You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.
You must not attempt to:
- Damage or interfere with the website
- Gain unauthorized access to our website or systems
- Upload malicious software
- Abuse automated systems
- Submit false or fraudulent orders
Avano Store reserves the right to restrict or terminate access to users who violate these Terms & Conditions.
13. Intellectual Property
All website content, including our logo, graphics, images, text, designs, and other materials provided by Avano Store, belongs to Avano Store or its respective content providers and may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or commercially use our content without permission.
14. Privacy
Your personal information is handled according to our Privacy Policy.
To process and deliver your order, we may need information such as your name, phone number, delivery address, and order details.
15. Third-Party Services
Avano Store may use third-party services such as courier companies, payment providers, hosting providers, and other service providers to operate the store and fulfill orders.
These third parties may have their own terms and privacy policies.
16. Limitation of Liability
Avano Store will make reasonable efforts to provide accurate information and reliable services.
However, we are not responsible for losses, delays, interruptions, or damages resulting from circumstances beyond our reasonable control, including courier delays, natural disasters, technical problems, network failures, or other unforeseen events.
17. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Pakistan.
18. Contact Us
If you have questions about these Terms & Conditions, your order, or our services, please contact us through the contact information provided on our website.
Avano Store
Pakistan
Thank you for shopping with Avano Store.